# 170
Case Study

Green Spot              
 

Situation

Aseptic packed fruit juice drinks (in coated paper containers, that need no refrigeration, that store liquids safely on the shelf, that you puncture and drink with a straw) had been used throughout the world for over twenty years. But, the FDA wanted to make sure the process was safe before it allowed this kind of packaging into the US. Now it had approved the process.
   Green Spot, Inc. had supplied the world wide Soft Drink Industry with essences and extracts for over a half century. Now the Company had decided to build the first Aseptic BrikPak packing plant west of the Mississippi River. Green Spot Packing, Inc. would custom pack for Ocean Spray, HiC, and all the major juice brands that were getting into aseptic products. But, in the process of planning its new packing company, Green Spot decided it would launch an aseptic juice line of its own. It called in the agency.

Problem

Green Spot had a long history of selling essences and extracts used in soft drinks and juices, including aseptic packed juices in other countries, however, its key people were not package goods marketers. Now, with their new aseptic packaging facility under construction, they were predisposed to developing a line of their own. 
   Green Spot told the agency it wanted to compete not just with juices but to niche into the main line soft drink market. All research indicated they wouldn't have a chance. Even if Green Spot’s aseptic got some distribution on the Soft Drink Table, it wouldn't be there long. It would end up on the Juice Table with Ocean Spray and HiC fighting for market share on juices.
   The problem with Green Spot’s insistence in taking on the major soft drink brands wasn't that it was merely not feasible. It was a major false expectation based on false premises and fuzzy math. The juice table presented a different set of metrics than soft drinks.
   So, what do you do when your account is caught up on a little thing like the wrong positioning?

Solution

The Pleasure Pack of Flavors Campaign:  The agency had already produced spots for Green Spot bottled soft drinks for TV and theatrical media in China, India,

Indonesia and other Asian markets. It also knew the U.S. soft drink business at the bottler level, as well as at the corporate and brand marketing levels. It wanted to support its client's best interests, but it could not in good faith allow itself to feed false expectations.
   So, the agency embarked on its own research. It interviewed soft drink buyers throughout California and brought in case/dollar/brand activity from the preceding year for soft drinks as well as juices. It also presented a rationale showing how an aseptic juice line could be self sustaining and profitable on its own without taking on soft drinks. And, it outlined the costs that would accrue if Green Spot were to attempt challenging soft drinks. 
   Then it advanced the thought, that if a juice line were strong enough to earn second placement on the Soft Drink Table, there would be nothing holding it back. The client agreed and the agency moved into creative.
   Now that the agency had enhanced Green Spot's aseptic marketing plan, it needed to reflect that positioning on the shelf and in an introductory media campaign. 
   The Pleasure Pack of Flavors Campaign was created as both a juice table sectioning strategy and as a branding strategy  It had two primary missions: To position the Green Spot Brand on the shelf and in the media with a high mnemonic. And, to introduce and demonstrate the new aseptic packaging concept through the Brand.
   Line packaging was designed for Grape, Orange, Fruit Punch (regular and diet versions) as well as an isotonic thirst quencher. Flavors could be mixed or matched in threes in any combination to section off the juice table or in promotions to consumers.
   A product song for TV and radio was developed as an integrating backbone for spots introducing the "pleasure pack of flavors."  With musically synchronized sound effects, colored straws could be shown/heard puncturing the aseptic packaging –“1, 2, 3.” 
   A retail sell-in pack offering supermarkets a way to use their co-op allowances to buy :30 radio in conjunction with Green Spot for about 25% the normal rate was also produced.
 
Results

Green Spot Packing moved into its brand new aseptic packing plant and began packing for all the aseptic brands including its own. Its Pleasure Pack of Flavors launched after HiC and Ocean Spray had beat them to market, but at the introduction had garnered about 60% representative distribution on the juice tables of California supermarkets. 


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