The
responsibility for effective communicating is with the sender not the
receiver.
It’s
the sender’s responsibility to get the receiver’s attention, to
communicate
in a language the receiver understands, and to assess the degree to
which
a message has been delivered, understood, accepted, and
remembered.
It is clearly not the receiver’s responsibility to do any of these
things,
although one might argue, well-informed recipients have a tendency for
being better listeners.
Today’s
media clutter is exploding at exponentially accelerating and
compounding
rates. And, as information adds to clutter, it is also forcing people
and
their software to become more organized in the ways they accept, as
well
as search for, information. There is simply not enough time to notice,
absorb, understand, react and remember everything. Key words and
other contextual references help us, as individuals, to process
different
kinds of information within different disciplines and domains for our
different
purposes.
And, as senders of helpful and
relevant information that potentially serve the individual interests
and needs of would-be receivers, we marketers are now better equipped
with non-intrusive media dashboards that enable us to monitor, track
and use online data, key performance indicators, and other critical
metrics in real-time low-latency time frames – without invading anyone's personal privacy or security – to determine, create, manage, interact and deliver optimum
message content within specific contextual settings and affinities that
are significantly more relevant, timely, and useful to receivers than
ever before.
Perception
is reality. Media messages impact our perception of reality. Our
dynamic
perception of reality changes with each new understood and accepted
impression.
Reality is different for each individual. Infinite grids of information
stacked deep in galactic levels of 4-D complexity are out there, but
reality
is never any more or less real than our ability to notice, comprehend,
integrate, process, and remember.
There
is a logic to effective marketing campaigns. There's potential momentum
among and between messages that you send. Continuity, consistency, and
sequencing between messages work over time to optimize communications
effectiveness.
And a good brand strategy assures that those who receive your messages
will recognize and remember that it is you – not somebody else –
sending
those messages.
No
message you might send or value proposition you might make can have any
significance when the sender's “identity” is unknown or shared. As
perception
becomes the reality, a shared identity obscures message significance
and,
in effect, assures its nonexistence. Your unique difference – your
brand – sets you apart.