We
estimate, plan, and buy our own media.
Creative
development and media buying are all one integral process. As form and
content feed off each other, you can’t optimize the effectiveness of
one
without considering the inherent aspects of the other. We generally buy
directly from media owners and, only occasionally, through brokers and
buying services as avails and our clients' needs dictate. We buy to
use,
as opposed to investing in media futures. Although, we sometimes take
advantage
of those who have invested for those purposes.
Much
has been made of “media clout” in the larger media holding companies
and
media buying services. Yes, it's true the largest media holding
companies
typically buy better and early. They use their clients' collective
buying
power to predict collective needs and negotiate lower initial
acquisition
rates and packaged deals. They typically "invest" beyond the needs of
their
constituencies, locking in large blocks of time, using their control
over
the inventory to promote and build value for their investment. However,
it is a
misconception they systematically pass along their advantage to anyone
and everyone. In fact, they speculate on being able to sell unused
inventory
at full market value. When the value of the inventory goes up, they
divert
the overage to other media buying services at "fair market value,"
buying
down their net acquisition costs even further. Occasionally they get
stuck
with inventory and dump it to the nearest media buying service.
This
practice puts most media buying services in the investment business. If
you are thinking of using a media buying service that owns – as
opposed
to brokers – time or space,
watch out. And, if your agency trusts your
media decisions to a media buying service sitting on media inventory,
you
can be sure you’re going to get and pay for what they’ve got, not
necessarily
for what you need.
Agencies
which hand all their buying decisions carte blanch to media buying
services
have their heads in the sand. It may be convenient, but when they don't
control the buy – the investment – they invite
trouble and forfeit
their
fiducial responsibilities. That
said, we do occasionally buy time from media buying services, like we
do
from any other media source; not as a matter of convenience; and only
after
we've done our own media rankings and weightings. We buy media to use,
consistent
with our clients' specific needs, only when we have a good handle on
the
current value of the media in the media marketplace. It’s our job.
An
agency is confronted with having to make two decisions before it begins
campaign development: 1. What
do we
want to say? 2.
What media let us
say
it best? An agency needs to control both message form and content.
Since
every message is a combination of form and content, every medium in the
media plan influences what you say and how you say it. Every medium is
inherently different! No two media say the same thing exactly the same
way. Each has different characteristics. Each offers different
opportunities.
Each delivers a message differently. So, collectively, the various
combinations of media in a
mix become interdependent. The weighting and sequencing of media in a
scheduled
mix of media becomes critical, because earlier scheduled media may set
up
understandings
or preconceptions that subsequent media play upon and spin off of later
in the media schedule.
Consider the
nature of today's mass media: 1.
Network
Spot Radio, National Spot Radio, Local Spot Radio, Hispanic Radio. 2.
International Newspapers, National Newspapers, Local Newspapers,
Hispanic Newspapers. 3.
National
Business Publications, Local Business Publications, Hispanic Business
Publications. 4.
National Consumer Publications, Local Consumer Publications (Dailies,
Weeklies, Monthlies, Sunday Magazines), Hispanic Consumer Publications.
5.
Network
Television, Spot Television, Cable TV Networks, Syndicated TV, Spanish
Language TV Networks, Local Spanish Language TV. 6.
Outdoor,
Transit. 7.
Direct Response (Snail-Mail, DRTV, DR Radio, DR Print & Inserts,
Catalogs). 8.
Online Media (Web sites, E-Mail, SEO, Search Ads, Display Ads)
Each medium has
its own intrinsic idiosyncrasies.
Some media are inherently space. Others are inherently time. Some are
dynamic
combinations of space and time. Some are inherently "reach" formats,
and
others are inherently "frequency" formats. Some are static, others are
dynamic.
Therefore, it is not unusual for a campaign’s creative development to
begin
in the Media Services Department or for a campaign’s media strategy to
begin in the Creative Services Department. Bringing the message to
media and media to the message is one integral process
of integrating content to form and form to content.
Database
mining, modeling and marketing are the most traditional ways to reach,
test,
motivate, and retain markets. Sometimes called "pure advertising," it
is
the driving force behind most traditional offline as well as online
direct
response, and it can also affect the approach to strategically
determine
optimum targets, weighting, reach, frequency, recency, relevance,
timing
and sequencing in other campaign media. And, the closed-loop
promotional
strategies for CRM and SEM are all driven by database marketing and
mining
methodologies. See
How We Use Data.
That said, online
media are now central to all direct and integral marketing strategies.
Unlike
traditional
one way media that provide opportunities for advertisers to be seen and
heard by traditional clusters of targeted audiences, online media are
inherently
two way participatory media, where a user's online behavior and
interaction
among online affinities qualifies their timely targeted interests
before any
advertising messages
on branded products and services are served to them. Today's online and
cross-media analytics software are siloing vast amounts of hard data to
transform media hypotheticals into working certainties. Today's pro
forma for planning and measuring results is not merely a post-buy
analysis, but the real-time monitoring and comparison of mixed media
results as they happen. Best of all, the mix and depth of analytical
data available on cross-media performance has moved demo hypotheticals
and the modeling process forward to where the time to estimate, model,
optimize and modify potential media plans in-progress can be
anticipated and planned for prior to making media commitments.
When you think
about it, all ideas – ideas that include companies, products, and
services – are perceptions of reality. All ideas and their perceptions
need a
medium,
or mix of media, for their very existence. They also depend on media
when
they go to market. When companies, products, and services depend on
media
for their very existence, it is essential for your agency to retain
strategic
control of the media that determine that existence.